Inspection and retrospection

Sent the car down to my insurance company's authorised workshop at Eunos, Kan Fook Sing Motor Workshop, for a damage inspection, and to file the accident report and claim.

The damage to the bonnet from the collision becomes more obvious with the hood up:



Click on the highlighted portion to view a close-up.

Now I understand the charges behind the repair quote. The plastic guard on the side of the bonnet is damaged and needs to be replaced. The bonnet itself needs to be knocked out and resprayed, and to do that, the left bonnet stripe needs to be taken off. Once taken off, the stripe can't be re-used, so it has to be replaced.

Response and responsibility
KC has repeatedly refused to return calls when promised. He has ignored all calls originating from my cell phone, repeatedly cutting off after the first ring, then promising via SMS to call back in the evenings on Thursday and Friday, and subsequently failing to call even once. Offers to talk and explain the costings involved have been ignored. J managed to get him once - he turned around to accuse us of "doing something to the car" to make the repair costs go up, and cut the line on her before any meaningful discussion could take place.

Enough is enough. I was hoping to resolve this cordially and reasonably, but my patience is at an end.

Disclosure
Kevin Chang, aka 曾纪发, according to his name card, is a Project Coordinator (which I interpret as 'contractor') with LWT DESIGN Pte Ltd, a RADAC Accredited Renovator.

On Tuesday, July 13th, he reversed his vehicle into mine, and when he was informed of the estimated repair cost, apparently balked and has subsequently refused to respond to calls.

Phone numbers and more available on request.